Privacy policy

Information on Processing Your Personal Data and Related Rights

Who is the Administrator of Your Personal Data?

Monolitz Paweł Walczak, located at Olszanka 55, 23-465 Turobin, is the administrator of your personal data.

How to Contact the Administrator for Information on Processing Your Personal Data?

To obtain information about the processing of your personal data, you can write or call our designated representative. Here are their contact details:

• Name: Paweł Walczak
• Phone: +48 699 880 506
• Email: kontakt@monolitz.com

Purpose and Legal Basis for Processing Personal Data

Your personal data are processed as it is necessary to perform the sales contract you intend to enter into with the Administrator as part of the operation of the online store at www.monolitz.com, specifically for:

• Registering in the online store or making a purchase without registration.
• Concluding a sales contract.
• Making payment for the ordered goods.
• Delivering the goods ordered by you to the address you provided.
• Enabling you to exercise all consumer rights, such as withdrawing from the contract, warranty, guarantee.
• Pursuing claims – archiving (statistical purposes).

Categories of Personal Data

The Administrator processes the following personal data necessary for:

• Logging into the online store:
  • Full name
  • Username
  • Password
  • Email address
• Making purchases in the Service:
  • Full name
  • Delivery address
  • Phone number (for contact with the courier)
  • Email address
• Optionally provided data:
  • Company name
  • Tax Identification Number (NIP) (in case of invoice request made by a business)
• In case of withdrawal from the contract or acceptance of a complaint, when a refund is made directly to the User’s bank account, please provide:
  • Bank account number for the refund

Providing personal data is voluntary but necessary for the proper execution of the sales contract and registration in the online store or making a purchase without registration. Failure to provide the required personal data prevents registration in the Service and making purchases through the Service.

To Whom are Your Personal Data Disclosed?

The Administrator may disclose your personal data to entities cooperating with the Administrator in the execution of the sales contract, e.g., courier companies. Additionally, your personal data will be at the disposal of the hosting company, which has the highest quality data protection safeguards.

Period of Storing Your Personal Data

Your personal data are stored until the deletion of the account in the online store. Account deletion can occur at your request or in case you withdraw your consent to process your data, lodge an objection to the processing of your personal data, or request their deletion.

Only archival information about transactions you have entered into, which are stored e.g., for claims under warranty and in connection with the legal provisions binding on us and for statistical purposes, will remain in our systems.

Legal Basis for Processing

Personal data are processed in accordance with the provisions of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016.

We process your personal data based on your consent, expressed at the time of registration in the online store or when confirming a purchase made in the online store.

Your Rights Regarding the Company in the Scope of Processed Data

In connection with our processing of your personal data, you have the following rights:

• At any time, you can withdraw your consent without giving a reason. The request may concern the purpose of processing you have indicated. Withdrawing consent for all processing purposes will result in the deletion of your account in the online store, and your data will no longer be processed by us. Withdrawal of consent will not affect the activities already carried out.
• At any time, you can request that we delete your data without giving a reason. The request for deletion of data will not affect the activities already carried out. Deletion of data means that your user account in the online store will be deleted, and your data will no longer be processed by us.
• At any time, you can object to the processing of your data, either in whole or for the purpose you specify. The objection will not affect the activities already carried out. Lodging an objection will result in the deletion of your account in the online store, and your data will no longer be processed by us.
• You can request that we limit the processing of your personal data, either for a specified time or in a specified scope – we will comply with your decision. This request will not affect the activities already carried out.
• At any time, you can request that we correct or rectify your personal data. You can also do this yourself using the “My Account” tab after logging into the online store.
• You can request that we transfer your data held by us to another entity. To do this, please contact us through the submission form, specifying the name and address of the entity to which we should transfer your data and their scope, i.e., which of your data we should transfer. The transfer will take place electronically after you confirm this request. Confirmation of the request is necessary for the security of your data and to ensure that the request comes from an authorized person.
• At any time, you can request information from us about the scope of processing your personal data by us. We are obliged to inform you no later than one month from receiving each of the requests about the actions we have taken.
• You have the right to file a complaint about the processing of personal data by the Company to the supervisory authority, which is currently the General Inspector for Personal Data Protection (address: General Inspector for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw).

Are Your Data Transferred to Countries Outside the European Economic Area?

Your personal data are not transferred outside the European Economic Area.

Do We Process Your Personal Data Automatically (Including Profiling) in a Way That Affects Your Rights?

Your personal data are not and will not be processed in an automated way (including profiling).